R350 SRD Payments – The South African Social Security Agency (SASSA) has officially implemented a critical rule for all R350 SRD Grant recipients—starting August 2025, payments will only be made to verified and approved bank accounts. Beneficiaries who fail to link or update their bank details by 31 July 2025 will risk suspension or non-payment of their grants. This move is part of a larger SASSA fraud prevention and digital verification system, aimed at reducing identity theft, ghost recipients, and duplicate claims. Under the new rules, all applicants and existing SRD recipients must ensure their ID number matches the registered bank account holder. Those using accounts in someone else’s name—like relatives or friends—will be automatically disqualified. SASSA has also clarified that grant payments will no longer be made through Postbank for SRD clients after this cut-off. The only accepted methods going forward will be personal, verified bank accounts and officially authorized mobile wallet systems. With over 8 million people relying on the SRD grant every month, this rule change has widespread impact. The agency has started sending out SMS and email reminders to all unverified users. Beneficiaries are urged to act quickly by visiting the SASSA SRD website and securely updating their banking details before the 31 July 2025 deadline to avoid disruptions in the August payment cycle. This article breaks down everything you need to know: eligibility, verification steps, how to change your banking details, what not to do, and who to contact for help.
Why Bank Account Verification is Now Mandatory for R350 SRD Payments
SASSA’s new verification rule is a response to fraud, payment errors, and system abuse.
- Only the grant applicant’s own bank account will be accepted
- Postbank and CashSend services are discontinued for SRD from August 2025
- All mismatched ID and account name entries will be blocked
- Grant delays and rejections will occur for unverified accounts
- The change enhances transparency and reduces fraudulent claims
- Beneficiaries must verify bank info before 31 July 2025
- Mobile wallets linked to verified ID numbers may still be used (e.g., TymeBank, Capitec App)
- SASSA will perform bank verification through Department of Home Affairs
Official Requirements to Continue Receiving the R350 SRD Payments
All beneficiaries must meet updated compliance conditions to remain eligible.
| Requirement | Description |
|---|---|
| Valid South African ID | Must match bank account name |
| Verified Bank Account | In applicant’s name only |
| Active SRD Application | Must still meet SRD income/eligibility criteria |
| Contact Number | Must be active and linked to application |
| No Other Social Grants | Cannot receive child, disability, or pension grants |
| Payment Method | Personal bank account (Postbank phased out for SRD) |
| Deadline for Update | 31 July 2025 |
| Disqualification Triggers | Wrong bank name, expired ID, duplicate bank use |
Step-by-Step Process to Update or Verify Your R350 SRD Payments Bank Details
Beneficiaries must follow a specific online process to ensure account validation.
- Step 1: Visit https://srd.sassa.gov.za
- Step 2: Scroll to the section titled “How do I change my banking details?”
- Step 3: Enter your ID number to receive a secure SMS link
- Step 4: Click the SMS link and enter your bank name and account number
- Step 5: Confirm the account holder name (must match your ID)
- Step 6: Submit and wait for a verification response within 48–72 hours
- Step 7: Once verified, you will receive a confirmation SMS or email
Common Mistakes That Can Get Your Payment Blocked
Avoid these errors to prevent suspension of your R350 grant from August.
| Mistake | Consequence |
|---|---|
| Using someone else’s bank account | Application declined immediately |
| Incorrect ID number | Delayed verification or payment failure |
| Expired ID book/passport | Flagged by DHA and blocked |
| Reused bank account by others | SRD payment halted until investigation |
| Linking a closed or inactive bank | Rejection due to failed transaction |
R350 SRD Payments Schedule for August 2025 – Only Verified Accounts
Only those with verified bank accounts by 31 July will receive August payment.
| Payment Group | Payment Date | Bank Requirement Status |
|---|---|---|
| Previously Verified | 2–5 August 2025 | Immediate deposit to account |
| Updated After 10 July | 6–10 August 2025 | Slight delay but paid |
| Updated Between 25–31 July | 13–20 August | Will receive payment if verified |
| No Bank Update | Not Paid | Suspended until account updated |
| Disqualified Accounts | Not Paid | Must reapply after correction |
Can I Still Collect My R350 via Post Office or Retail Stores?
No, SRD grants are no longer paid via post office, cash payment points, or general retailers.
- Postbank SRD disbursements ended in June 2025
- Retail store collection (e.g., Boxer, Pick n Pay) only allowed for SASSA cards
- Only direct bank transfers for SRD will continue
- TymeBank, Capitec, and Nedbank digital wallets accepted if ID-linked
What to Do If You Haven’t Received the Verification SMS?
If your banking update fails or you haven’t received the verification message:
- Ensure your phone number is still active and linked to your SRD profile
- Log in to srd.sassa.gov.za and manually trigger the resend link
- Contact SASSA via the helpline if the issue continues
- Avoid updating details multiple times—wait 48 hours after each submission
Where to Contact for Bank Verification Help or General Queries?
Reach out to your nearest SASSA office or use the national helpline for assistance:
| Province | Contact Number | SASSA Regional Office Address |
|---|---|---|
| Gauteng | 011 241 8320 | 501 Prodinsa Building, Pretoria |
| Western Cape | 021 469 0235 | Golden Acre Mall, Cape Town |
| Eastern Cape | 043 707 6300 | 48 Phillip Frame Road, East London |
| KwaZulu-Natal | 033 846 3400 | 1 Bank Street, Pietermaritzburg |
| Limpopo | 015 291 7500 | Landros Mare Street, Polokwane |
| Mpumalanga | 013 754 9334 | Ferreira Street, Nelspruit |
| North West | 018 384 1200 | Albert Luthuli Road, Mahikeng |
| National Helpline | 0800 60 10 11 | Available Mon–Fri 08:00–16:00 |
This update is critical for all SRD grant beneficiaries. SASSA has made it clear that after 31 July 2025, unverified or mismatched bank details will result in immediate suspension of R350 grant payments. Avoid missing out by checking and updating your bank information today. The process is free, safe, and takes only a few minutes online.
(FAQs) Of R350 SRD Payments
Q1. Can I still receive SRD if I use my parent’s bank account?
No, the account must be registered in your own name with a matching ID.
Q2. What happens if I miss the 31 July deadline?
Your grant will be suspended until you update your banking details correctly.
Q3. Are mobile wallet accounts accepted?
Yes, as long as the wallet is in your name and ID-linked (e.g., TymeBank, Capitec).
Q4. How long does it take to verify a bank account?
It usually takes 48–72 hours for SASSA to complete the verification.
Q5. Can I still change my bank details after 31 July?
Yes, but your August payment may be delayed or blocked until the change is verified.
